سياسةالخصوصية

Privacy Policy – Dawwah App

1. Introduction

Welcome to Dawwah App!
This Privacy Policy explains how Alshammam Trading Company collects, uses, and protects your personal information when you use our mobile application available on the Google Play Store and Apple App Store.

By using the Dawwah app, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following information:

  • Name, phone number, and contact details
  • Booking details (such as selected services, time, and location)
  • Device information, IP address, and app usage data (for analytics and security)

3. How We Use Your Information

Your data is used to:

  • Confirm and manage your bookings
  • Communicate with you regarding your services or account
  • Improve app performance and user experience
  • Ensure secure and lawful operation of the platform

We do not sell or rent your personal data to anyone.

4. Data Sharing & Security

  • We may share limited information with trusted third-party service providers (e.g., payment gateways, map/location APIs, analytics) solely for app functionality.
  • We use encryption and follow industry-standard data protection practices to safeguard your data.

5. Your Rights

You have the right to:

  • Request access, update, or deletion of your personal information
  • Withdraw consent for communications or location access
  • Contact us for any privacy-related concerns

To exercise these rights, please contact us at care@dawwah-sa.com.

6. Data Retention

Your data is retained only as long as necessary to provide our services or as required by law.
You can request deletion of your data at any time.

7. Children’s Privacy

Dawwah is not intended for children under 13 years old.
We do not knowingly collect information from children. If such data is found, we delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
You will be notified of any significant changes within the app or via email.
We recommend reviewing this page periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Dawwah Support Team – Alshammam Trading Company
📧 Email: care@dawwah-sa.com
🌐 Website: https://dawwah-sa.com

© 2025 Alshammam Trading Company. All rights reserved.